ACTIONCOACH ENTERPRISE AND SUPPLIER DEVELOPMENT BUSINESS MASTERY PROGRAM

BUSINESS MASTERY:

ActionCOACHes ESD Business MASTERY program is a 6-month, all-encompassing education and coaching program that provides a comprehensive understanding of the game of business. With a focus on practicality and profitability, this program equips participants with the tools and skills needed to run and build a successful business. The curriculum covers key elements such as Vision, Goal Setting & Focus, Marketing, Sales, Finance, Time Management, Customer Service, Management & Leadership, Systems, and Wealth creation. Through this program, Qualifying business owners are educated on best practices to grow revenue and profits, ensuring their long-term success.

MORE ABOUT THE PROGRAM

The program is presented online and we meet 2 Fridays per month from 08:30am to 10:00am. The sessions are divided into a learning session and a coaching session which serves as an accountability and problem-solving session.

Sponsors with 8 or more participants may elect to have this program presented in person at their offices.

Monthly Investment: R 2,950.00 plus vat per participance.

Once off Investment: R 17,700.00 plus vat per participance.

Participance will be joining like-minded business owners on this personal development journey. building a business community and having other business owners in the room who will help motivate, inspire and walk this journey with them.

DURING THE PROGRAM, PARTICIPANTS WILL LEARN HOW TO:
•            Achieve more by improving their prioritization and time management skills;

•            Define their unique selling proposition and turn it into a powerful, competitive weapon;

•            Dramatically increase their lead generation and conversion skills;

•            Develop loyal, profitable customers who keep coming back;

•            Interpret the key financial indicators in their business;

•            Hire, develop and retain the best people;

•            Create systems that allow the business to run without them;

•            Grow their sales, profits and margins.

What will we cover in the ActionCOACHes ESD Business MASTERY program?

Focus

If a business does not know where they going how are they going to get there? It starts with the end in mind…goal setting, company’s vision and learn how to build a great business by having a great plan and taking back control...

Cash

The aim is to ensure that participance have an understanding of financial tools, key performance indicators and the importance of creating a dashboard. The goal of Finance is to ensure that participance recognize the value of understanding their financials and being able to ask the right questions if needed from the people they employ to provide this information. This is a key part of MASTERY in business.

Time

As a business owner, time is their most valuable commodity... Are they using it effectively? In Time we will be covering the following things. The five stages of managing a workflow. 10-time management techniques. How to determine the opportunity cost of not using time effectively. How to develop schedules around cash flow-generating and profit-making activities. How to run schedules instead of letting schedules run them. The 6 steps to effective delegation. The #1 tool for managing every day, week, and life - the default calendar.

Leverage

The goal of Leverage is to teach participance the principles of leverage, including the fastest way to grow their business using Action’s 5 Ways and the importance of testing & measuring…everything! As the demands of the business grows, each participance must find ways to do more with less. In this workshop we educate the participance on how to do exactly that! In particular we will show participance how to grow Their business while increasing bottom line profits.

Lead Generation

Often businesses spend lots of time and money working for a customer base that is a result of what the business has offered in the past. This is not however always exactly what the original target market was supposed to be. Yes there is a difference .... The goal of Lead Generation is for participance to learn what marketing is really about, and how they can ensure every cent they spend is an investment. Participance will also learn the basics of putting together a great marketing plan to attract their ideal target market!

Sales

Understand the different types of sales people, communication tools and the core components of a great sales system. Sales will teach participance how to sell to the four key personality types, how to get the customer to “sell themselves” and how to overcome ANY objections. Learn how to set up a sale process from the first contact, how to ask great sales questions and ask for the sale time after time.

Service

Participance will Learn how to identify who their best customers are, what that means to their business and how to implement the principles of great service. Some of what they will learn ... How to use "open-ended" questions to create a better service experience that helps build rapport, relationships and "raving fans". Specific strategies to help create effective sales scripts and processes. The five areas to focus on in their business to improve service immediately. The main reason customers take their business elsewhere - and what participance can do to keep that from happening. Tactics and strategies to increase client retention and repeat business. Tactics and strategies on how to bundle, add value and position their "value proposition" to give the customers the "WOW" factor. Learn what the "Ladder of Loyalty" is and how to create marketing campaigns from their customers that don't cost their business anything. The importance of consistent service. Why client retention is better than finding new customers.

Systems

The key to success in any business is leverage. Leverage can come through a number of ways. One of the best ways to leverage a business is through SYSTEMS. Effective systems can save both the participance and their team time, money, and frustration. Some of what they will learn... The 9 steps to systematizing their business. The 21 systems that every business needs. How to structure their business to run effectively. How to write systems that work. What systematizing a business means to them, their team, and their customers. How to create an effective vision, mission, and culture statement. How to identify which milestones and KPIs to track. What type of organizational chart their business should have. How to write strong positional contracts and how-to-manuals.

Team

Participance will learn how to build a high-performance team as well as effective team management and communication skills. Ensuring their team, and customers look forward to spending time in their business. Some of what the participance will learn ... The 6 keys to a winning team. How to build a supportive and productive culture. The various working styles of their team. How to effectively communicate with each other. How to continually maintain self-respect. How to deal with internal conflict.

Frequently Asked Questions:

Q – Who is the course aimed at?

A – The course is aimed at business owners, entrepreneurs who want to learn about business and grow it at the same time.

Q – When does the course start?

A – The course can join anytime throughout the year as the modules cycle in the same order year after year.

Q – How is the course delivered and how often do you meet?

A – The course is presented online and we meet 2 Fridays per month from 08:30 am to 10:00 am.

Q – Can the Sponsoring business elect to have this program presented in person at their premises?

A – If a sponsor has 8 or more participants then it may be conducted in person at the sponsor's premises.

Q – What is the cost of this Program?

A – The course costs R 2,950.00 per person per month excluding VAT per month x 6 months. Participants are committed for the full 6 months.

Q – As a sponsor, may I elect to pay for this program upfront?

A – A sponsor may elect to pay this program upfront; the upfront cost is R 17,700.00 plus VAT per participant.

Q – As a sponsor, do we get feedback on the participant's progress?

A – A sponsor will receive quarterly status updates on the improvement and benefits imparted by the ActionCOACHes ESD Business MASTERY program.

Q – Do the participants receive a certificate at the end of the program?

A – All participants receive a certificate of completion at the end of the program. Sponsors may elect to conduct a graduation ceremony for their participants at their premises.

Q – Who qualifies for ActionCOACHes ESD Business MASTERY program?

A – EME and SME businesses with 51% Black ownership that is a supplier, client, or potential supplier/client of the sponsor.